Shipping & Returns
Shipping & Returns in the USA
FREE US Shipping
Get free USPS first class shipping (3-5 business days) with any purchase.
Orders placed by 1pm PST will ship on the same business day.
We offer USPS Priority Shipping (2-3 business days) for $10.
FREE US Returns
We hope you love your Goldenerre items. If not, we gladly accept returns of unworn product in its original state within 30 days of the shipping date.
We offer free returns so you can try Goldenerre quality and style risk-free! Click here to retrieve a prepaid USPS return label. Please email us at email@example.com if you need assistance, or return your package to us at your own expense at: Goldenerre, 243 Sir Francis Drake Blvd, San Anselmo, CA 94960.
If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
Once your return is received and inspected, we will notify you via email that we have processed your refund. A credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Please email us at firstname.lastname@example.org to process a gift exchange. For all other orders, it is faster for you to return your package using our prepaid label and purchase the product you'd like instead.
International Shipping & Returns
We ship to over 200 countries via DHL, starting at $25 (2-5 business days). The shipping cost will be shown after an international delivery address is entered at checkout. Sorry, we do not ship to Saudi Arabia or Kuwait due to restrictions on importing jewelry.
Please note that international customers are responsible for customs and taxes upon delivery, between 15-25% of the order value, depending on the country.
International customers can return product within 45 days of the shipping date. Please return your package to us at your own expense at: Goldenerre, 243 Sir Francis Drake Blvd, San Anselmo, CA 94960, USA